Last updated:  31 December 20245

1. INTRODUCTION

Ellie Alessandri (“I”, “me”, “my”) is committed to protecting your personal data. This Privacy Policy explains how I collect, use, store and protect your information when you use my career coaching and relocation services.

Contact: ellie@elliealessandri.com
Website: elliealessandri.com
Location: London, UK

This policy applies to all clients and website visitors.

2. INFORMATION I COLLECT

I collect and process the following personal data:

a) Information you provide directly:

• Name, email address, phone number
• Career history and employment information (CV, work experience)
• Educational background
• Professional goals and aspirations
• Relocation plans and preferences
• Communication preferences
• Payment information (processed securely via Stripe/PayPal)

b) Information I collect automatically:

• Website usage data (via cookies – see Cookie Policy)
• IP address and browser information
• Pages visited and time spent on site

c) Information from third parties:

• LinkedIn profile information (if you choose to share)
• References or recommendations (with your explicit consent)

3. HOW I USE YOUR INFORMATION

I process your personal data for the following purposes:

a) Service Delivery (Legal basis: Contract)

• To provide career coaching and relocation advisory services
• To prepare for and conduct coaching sessions
• To create personalized career development plans
• To review CVs and provide feedback
• To communicate about appointments and services

b) Business Operations (Legal basis: Legitimate Interest)

• To send invoices and process payments
• To maintain client records
• To improve my services
• To comply with legal and regulatory obligations

c) Marketing (Legal basis: Consent – ONLY if you opt in)

• To send newsletters and career tips
• To inform you about new services
• To share relevant job opportunities

You can unsubscribe at any time using the link in my emails.

4. LEGAL BASIS FOR PROCESSING

I process your data based on:

• Contract: To fulfill our coaching services agreement
• Consent: When you explicitly agree (e.g., for marketing)
• Legitimate Interest: To run my business effectively
• Legal Obligation: To comply with tax and employment laws

5. HOW I STORE AND PROTECT YOUR DATA

a) Storage:

• Data is stored securely using Google Drive
• All data is encrypted both in transit and at rest
• Access is password-protected

b) Security Measures:

• Strong passwords and two-factor authentication
• Regular security updates and backups
• Secure file sharing via encrypted links
• Physical security of devices containing data

c) Retention Period:

• Active client data: Duration of coaching relationship
• Former client data: 3 years after final session (for business and legal purposes)
• After retention period: All data is securely deleted
• Marketing data: Until you unsubscribe or withdraw consent

You can request earlier deletion of your data at any time (subject to legal obligations – see Your Rights below).

6. WHO I SHARE YOUR DATA WITH

I do NOT sell, rent, or trade your personal information to third parties.

I may share your data only with:

• Payment processors (Stripe/PayPal) – to process payments securely
• Email service providers (if you subscribe to my newsletter)
• Cloud storage provider (Google Drive) – to securely store data
• Professional advisors (accountants, lawyers) – when legally required

All third parties are contractually required to keep your data secure and confidential, and to process it only according to my instructions.

I will NEVER share your CV or personal information with recruiters, employers, or other parties without your explicit written consent.

7. INTERNATIONAL TRANSFERS

Your data is primarily stored within the UK/EEA. Google Drive complies with UK/EU data protection standards. If service providers are outside the EEA, they provide adequate protection through:

• UK/EU Standard Contractual Clauses
• Adequacy decisions by the UK/EU authorities
• Other approved safeguards

8. YOUR RIGHTS

Under UK GDPR and Data Protection Act 2018, you have the right to:

• a) Access: Request a copy of all personal data I hold about you
• b) Rectification: Correct any inaccurate or incomplete data
• c) Erasure: Request deletion of your data (“right to be forgotten”)
• d) Restriction: Limit how I use your data
• e) Data Portability: Receive your data in a portable format
• f) Object: Object to processing based on legitimate interests
• g) Withdraw Consent: For marketing or other consent-based processing

To exercise any of these rights, contact me at ellie@elliealessandri.com

I will respond within 30 days (free of charge).

Please note: I may need to retain certain data for legal obligations (e.g., tax records) even if you request deletion.

9. COMPLAINTS

If you believe I have not handled your data correctly, you have the right to lodge a complaint with the UK supervisory authority:

Information Commissioner’s Office (ICO)
Website: ico.org.uk
Phone: 0303 123 1113
Postal address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

10. COOKIES

• My website uses cookies to improve your experience. For detailed information, please see my Cookie Policy [LINK].
• You can control cookies through your browser settings

11. CHANGES TO THIS POLICY

• I may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
• For significant changes, I will notify you via email.

12. CONTACT ME

If you have any questions about this Privacy Policy or how I handle your data, please contact:

Ellie Alessandri
Email: ellie@elliealessandri.com
Website: elliealessandri.com
Location: London, UK

You can also contact me to:

• Request access to your data
• Correct or update your information
• Request deletion of your data
• Withdraw consent for marketing
• Ask any questions about data protection